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Pilot Company Launches $1 Billion ‘New Horizons’ Initiative to Remodel Travel Centers Nationwide

KNOXVILLE, Tenn., March 9, 2022 /PRNewswire/ — Pilot Business, one particular of the primary suppliers of fuel and the premier operator of travel centers in North The us, declared currently a $1 billion initiative focused on upgrading the knowledge and equipping its shops for the future of travel. The three-calendar year challenge, referred to as New Horizons, marks the firm’s major financial investment in keep modernization to date and will totally transform much more than 400 Pilot and Flying J travel centers, as well as make upgrades at quite a few additional destinations across the region.

Knowledge the interactive Multichannel News Release right here: https://www.multivu.com/gamers/English/8834153-pilot-company-new-horizons-initiative-rework-travel-facilities/ 

With this $1 billion expense in its outlets, Pilot Firm is renewing its dedication to remaining the industry’s major community of journey facilities in each dimension and practical experience. Centered on visitor and staff member feedback, New Horizons involves top rated to base store overhauls, transforming restrooms and showers, expanding kitchen area and eating regions, improving driver-targeted features, increasing digital engagement with our attendees, and installing the most recent in fueling and retail know-how.

“For 63 years, we’ve been very pleased to fuel thousands and thousands of journeys and as we have finished because our founding, we will go on to evolve the journey heart working experience to fulfill the changing requirements of our company and workforce members,” reported Shameek Konar, Pilot Business CEO. “We are listening to what our guests want most at our areas and how we can improve our choices to make their travels simpler and much more pleasurable. New Horizons will integrate this responses as we overhaul our complete network to deliver on what our friends benefit currently and put together our stores for the long term.”

The New Horizons undertaking will be completed in various phases as the business progresses its shop structure and incorporates new improvements. The 1st phase is now underway with a lot more than 50 Pilot and Traveling J vacation centers prepared to be renovated this year.

Vital enhancements of New Horizons include:

  • Shop exteriors and interiors: Top to bottom overhauls from the control to the counter, which include extra electrical power-successful lighting for nicely-lit parking a lot, improved fueling practical experience, up-to-date branding, refaced partitions and keep options with industrial type accents to generate a welcoming environment that leaves a long lasting impression.
  • Restrooms, showers and laundry: Adding additional and remodeling present amenities with modern, vitality efficient fixtures – including touchless where by doable – new tile, fresh new paint and brighter lighting.
  • Seating and lounges: Increasing areas for visitors to relax with cozy furnishings and supplemental eating places.
  • Retail, meals and beverage: Redesigned retailer layouts will increase variety and convey a lot more of Pilot’s signature contemporary deli merchandise, which include pizza, homestyle foods, grab-and-go foods, and premium coffee to more destinations, all in an quick-to-store environment.
  • New technology: Installing state-of-the-art retail and fueling engineering, which includes adding self-checkouts, to enhance performance and allow workforce members to further more personalize the visitor practical experience.
  • Improved group member spots: Upgrading, reconfiguring and expanding breakrooms and workspaces, which includes setting up new kitchen tools and back-office options, to make group members’ employment much easier and able to aim a lot more on giving terrific assistance.
  • Upcoming improvements: Equipping our suppliers with fueling options, including electrical car or truck (EV) charging stations, and building a approach to assist low emission and zero emission cars.

As part of New Horizons, Pilot Enterprise is furthering its financial investment in the communities in which its shops are situated via its supplying back again application. This yr, Pilot Business will donate extra than $500,000 to guidance area college districts in the areas wherever its setting up new destinations or transforming suppliers. The contributions will go in direction of furnishing learners with equal access to instructional engineering, a crucial target area of supplying back for the enterprise. To study additional about Pilot Firm’s offering initiatives, pay a visit to pilotcompany.com/about.

“Our crew customers are an integral element of the visitor expertise, and we want to equip them with the resources to thrive though furthering our dedication to getting a excellent place to operate,” Konar stated. “With New Horizons, we are investing in the complete Pilot working experience – from our crew members to our company and to the communities we provide.”

For much more info about New Horizons, check out pilotflyingj.com/new-horizons and to study much more about Pilot Organization, take a look at www.pilotcompany.com.

About Pilot Organization

Pilot Travel Centers LLC (“Pilot Enterprise”) retains North America’s drivers relocating as just one of the top suppliers of gasoline and the greatest operator of travel facilities. Founded in 1958 and headquartered in Knoxville, Tennessee, Pilot Company has grown its community to far more than 800 retail and fueling destinations and as the third largest tanker fleet in North The us, provides extra than 14 billion gallons of gasoline for every calendar year to the marketplace. Its electrical power division also materials DEF, bio and renewable fuels and provides hauling and disposal expert services to the oil area sector. Pilot Firm serves 1.5 million company for every day and delivers about 70,000 fleet consumers with alternatives for gas, credit rating, factoring, companies and benefits. Its Pilot Traveling J Travel Center community consists of around 750 destinations in 44 states and five Canadian provinces with extra than 790 restaurants, 75,000 truck parking areas, 5,300 deluxe showers, 6,200 diesel lanes and provides truck servicing and tire service with Southern Tire Mart at Pilot Traveling J. The A person9 Gas Network connects a selection of fueling places to deliver lesser fleets and unbiased professional drivers with everyday value, comfort, credit rating and perks. More information and facts on locations and rewards are readily available in the myRewards In additionTM app.

Pilot Firm is at this time rated No. 7 on Forbes’ record of America’s Largest Non-public Firms. For further details about Pilot Organization, its 28,000 group associates and motivation to offering back, visit www.pilotcompany.com.

Top to bottom store overhauls will remodel store exteriors to include updated branding, well-lit parking lots and fully modernized fuel pumps at Pilot and Flying J travel centers.


Updated store layouts and expanded kitchens will enable more Pilot and Flying J travel centers to offer a wider variety of freshly prepared grab-and-go foods, premium coffee and cold drinks.


Pilot’s signature hot meals and pizza that are made fresh daily will be available at hundreds of additional travel centers to provide guests with a greater selection of foods for every occasion.


Upgraded dining spaces and lounges offer guests plenty of room to relax and recharge with spacious, clean and comfortable seating areas that have built-in charging stations.


Logo for New Horizons, which is Pilot Company’s largest investment to-date in store modernization to enhance the guest and team member experience at its travel centers nationwide.


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Source Pilot Firm